YUVETTE21 Return & Refund Policy

At YUVETTE21, your satisfaction is important to us! We want you to shop confidently and enjoy every purchase. If something isn't quite right, we're here to help.

30-Day Return Policy

We accept eligible returns requested within 30 days of receiving your order, including returns due to a change of mind.

To qualify for a change-of-mind return:

• Items must be unused, unworn, and in their original condition.

• Items must include their original packaging, tags, and accessories, where applicable.

• Proof of purchase or an order number is required.

• Products must meet any applicable hygiene and return eligibility requirements.

Certain products, including used cosmetics, personal care items, gift cards, and items marked final sale, may not be eligible for change-of-mind returns. Any exceptions will be disclosed as required by applicable law.

How to Start a Return

To request a return, please contact our customer care team at yuvette21@gmail.com with your order number and reason for returning the item.

Our team will review your request and provide instructions for the next steps.

Please do not send items back without receiving return authorization and instructions from YUVETTE21.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at yuvette21@gmail.com.

Include your order number, a description of the issue, and photographs if available.

We will review the situation and work toward an appropriate resolution in accordance with applicable consumer protection laws.

Return Shipping

Return shipping arrangements depend on the reason for the return and the applicable product and supplier requirements.

For eligible change-of-mind returns, any customer-paid return shipping costs will be disclosed before the return is authorized.

For damaged, defective, or incorrect merchandise, we will provide appropriate return or replacement instructions.

Refunds

Once your return has been received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method, unless otherwise required by law.

The time required for the refund to appear in your account may vary depending on your financial institution and payment provider.

Order Cancellations

If you need to cancel an order, please contact yuvette21@gmail.com as soon as possible.

We will attempt to accommodate cancellation requests before orders are processed or shipped. Cancellation cannot be guaranteed once fulfillment has begun.

If your order has already shipped, the applicable return process may be available.

Questions or Assistance

Our customer care team is happy to help!

Email: yuvette21@gmail.com

Thank you for shopping with YUVETTE21!

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